Frequently Asked Questions

Do you charge by the page?

We compute your fee by taking the total number of WORDS, not pages, since everyone's word-per-page count is different.

What can I expect for my fee?

You can expect us to provide you with timely, accurate and professional service. We commit to working with you until you are satisfied.

What type of payment do you accept?

We accept money orders and personal checks, or you may pay via major credit card through WorldPay, the world’s leader at processing secure online transactions. All of our rates are in Canadian Dollars.

Can I send some sample pages for a complimentary edit and mini-critique via the Internet?

Yes, we accept up to 100 words as an e-mail attachment in MSWord .doc, .rtf format. We will edit the first 100 words and critique all content submitted free of charge. The editing will be done using the MSWord tracking system that shows additions in blue, deletions in red, and comments in green or yellow.

What is the difference between proofreading and editing?

Proofreading is a final review of your work to eliminate errors.  We will correct spelling, language usage, and grammar.  Editing combines proofreading with revision to enhance the clarity and efficiency of the document.

Do you have experience working with ESL students?

Yes. We are very experienced in working with ESL students in North America, Asia and Europe.

How can I be sure your editors will do a good job?

Our editors are experienced, committed professionals with academic qualifications that have met our stringent criteria for online editing. Our chief editor assigns each job to the editor best suited to the work involved. A rigorous quality control process is monitored to ensure timeliness, quality and service.

How it works?

• Enter your email address and some additional information below, and press submit. Please attach your document to the email that you receive from us.
  
  
• Once we receive your document, we will edit it as per the deadline that is specified.
  
  
• Once payment has been received, the document will be returned to you in Microsoft Word format.